| Walk-in Bathtubs have been extremely popular in | | | | warranty is only ONE year. Unfortunately, if you |
| Great Britain, Europe and the Far East for almost | | | | have a problem, the manufacturer will NOT honor |
| three decades. Bathtubs with doors were | | | | the retail merchant's guarantee. Also, in most |
| introduced in the US 6 or 7 years ago, and public | | | | cases, if you need parts or have other issues |
| demand has increased exponentially since then. | | | | that need to be addressed during the actual |
| Nonetheless, in this country the Walk In Bathtub | | | | manufacturer's guarantee time frame and that |
| industry still caters to what most would call a | | | | manufacturer is in China or England, it can take a |
| "niche" market - the elderly and the physically | | | | very long time, sometimes months, to get |
| challenged. | | | | satisfaction from overseas. |
| Primarily because of this very specific potential | | | | Buying products made in North America where |
| client base and still limited market awareness | | | | manufacturers are compelled to adhere to certain |
| Walk-In Bathtubs are generally not available in | | | | standards and can be legally held accountable is |
| stores or showrooms, but must instead be | | | | much more prudent than purchasing imports and |
| purchased by visiting a website such as this one, | | | | supports the U.S. Economy. |
| or having a "representative" come to your house. | | | | Inaccurate and Misleading Walk-In Bathtub |
| Unfortunately, this creates opportunity for the | | | | Measurements: |
| unscrupulous to take advantage of those who | | | | Make absolutely sure you question the accuracy |
| might have no valid frame of reference | | | | of the dimensions advertised for the Walk-In |
| comparison and therefore be gullible and often, | | | | Bathtubs you are discussing!The seller of the |
| vulnerable. | | | | bathtubs mentioned above which misrepresents |
| If you call a Walk In Bathtub Company and they | | | | manufacturer's guarantees also uses great license |
| refuse to give you any price information on the | | | | in describing tub height, door width and other |
| phone, hang up! | | | | dimensions. This company indicates 42.5'' & 38.5" |
| Predator versus Prey: | | | | in height for their "best" models. In actuality, the |
| Prices for most big-ticket items sold by most | | | | tubs are 41" & 37" high with a very small |
| in-home salespeople are arbitrary. Whatever they | | | | "headrest" on the seat that is 1.5" taller than the |
| think they can get, they ask for. If that doesn't | | | | rest of the tub. Their website proclaims the door |
| work, they have a whole repertoire of reasons it | | | | is 18" wide. Again, not true. Only the top of the |
| just so happens they can actually offer you a | | | | door where there is a wider notch is 18", the |
| better price/deep discount i.e. models left over | | | | bottom of the door is only 14" in width. Worst of |
| from a trade/home show, uncrated, never used; | | | | all, the step-up into the tub (threshold) is |
| another customer ordered the wrong bathtub | | | | advertised as being "...as low as 6"..." but is actually |
| door model; you live out of the way, buy today | | | | EIGHT inches high!!! There is nothing wrong with |
| so a return trip is not necessary...etc. All rehearsed | | | | the real dimensions of these Walk-In Bathtubs, |
| lies. The price tag for a Walk-In tub at the end of | | | | but in our opinion, definitely something wrong with |
| this sales pitch can be up to $15,000 to $30,000. | | | | misrepresentation.Unfortunately, many on-line |
| There are, of course, exceptions to every rule, | | | | Walk In Bathtub companies engage in these |
| and we assume there are some Walk-In Bathtub | | | | deceptive sales tactics. Be careful.Make sure that |
| companies that do employ ethical representatives | | | | before you spend thousands of dollars you have |
| who care as much about your needs as they do | | | | the facts! |
| about their own bank account.... | | | | Quality Control/Getting your Walk-In Bathtub with |
| The Walk In Bathtub Store has a strict one price | | | | all of the correct parts and in working condition! |
| for all policy.We sell the best products for the | | | | Many distributors warehouse the products they |
| best price, and we do not play dishonest games. | | | | carry that are manufactured overseas. Many |
| Warranties and Guarantees: | | | | distributors never open the crates upon arrival |
| It is extremely important that you ask the | | | | from thousands of miles away, or prior to |
| company from which you are considering buying a | | | | shipment to the retail customer. In other words, |
| Walk-In Bathtub who actually issues the guarantee | | | | there is a good chance the company from whom |
| warranty!! Some distributors and retailers imply or | | | | you buy your Walk In Bathtub may have |
| actually state they are the manufacturer of the | | | | neveropened the crate the the Walk-In Bathtub |
| bathtub when they are not. Verify this | | | | was shipped in, never seen the contents of the |
| information. Ask lots of questions. Additionally, | | | | crate, and may have no idea whether the tub |
| many on-line vendors advertise long guarantees | | | | you are buying is in good working condition, , is |
| on Walk In Bathtubs that are the retailer/vendor's | | | | damaged, or is equipped with all of it's parts.Ask |
| own guarantees NOT the manufacturer's. The | | | | the salesman if your Walk-In Bathtub will be |
| actual manufacturer's guarantee is usually | | | | opened, inspected and filled with water prior to |
| substantially shorter in duration than that being | | | | shipment, and if so, by whom. |
| advertised by the retailer. For example, one of | | | | Walk-In Bathtubs afford the eldery and the |
| the best known websites selling Walk-In Bathtubs | | | | handicapped to bathe without assistance and |
| advertises a "Standard 5 Year Manufacturer's | | | | maintain their independence and are invaluable. Just |
| Warranty on the Tub" on three of the models it | | | | make sure you are getting the best product, and |
| carries, when in reality, the manufacturer's | | | | best price available. |